Where the work has been

Talent Acquisition Coordinator

John Lewis Partnership

• Managed every administrative stage of the candidate journey, from processing applications in the Applicant Tracking System to coordinating assessments, issuing offers and initiating onboarding.
• Acted as the primary point of contact for hiring managers and candidates, handling queries and providing timely updates.
• Carried out pre-employment checks — Right to Work verification, criminal conviction declarations and reasonable adjustments — at 100% compliance with legal and company policy.
• Supported high-volume recruitment across business areas, including conducting interviews and negotiating start dates and salaries.
• Worked in a hybrid, rota-based team to manage high workload and contribute to hiring targets.

Learning Technology Assistant

University of East London

The most directly analytical of these roles — data auditing and compliance reporting.

• Audited and managed module data to meet institutional compliance standards.
• Coordinated communication with academic staff via Gmail and Google Chat.
• Prepared reports and tracked audit progress for team-wide visibility.

Customer Assistant

John Lewis Partnership

• Delivered customer service and on-the-spot problem solving in a fast-paced retail environment.
• Worked with internal systems and operational processes including stock counts and price ticketing.
• Handled customer queries, till operations and immediate issue resolution.

Catering Partner

John Lewis Partnership

• Delivered service and problem solving under sustained time pressure.
• Gained exposure to internal systems and administrative coordination.
• Demonstrated adaptability and leadership during peak periods.